Skip to content
18+Adults onlyGaming Commission of Ghana licensingWinnings tax-free since 2 April 2025
Updated

Safer play

Self-Exclusion From Betting

Self-Exclusion From Betting
Photo: Shixart1985, Wikimedia Commons, CC BY 2.0

Self-Exclusion Betting Ghana: Your Step-By-Step Guide

In Ghana, bettors can take important steps to exclude themselves from betting sites if they have stopped wanting to place bets or if they have a gaming addiction. The Gaming Commission of Ghana has implemented a self-exclusion system, with 127 exclusions recorded by 2025. Here’s how it works.

What is self-exclusion?

Self-exclusion is a voluntary tool that lets you take control of your gambling habits. It can be temporary or permanent: you can request a cooling-off period or permanently close your account. According to the Gaming Commission of Ghana, the system enables individuals to restrict their access as part of responsible gaming.

betPawa offers self-exclusion tools that can be found in the account settings or requested via customer support. The betPawa Ghana website clarifies that customers can request self-exclusion either through the Self-Exclusion tool in their account, or by calling for help. It is possible to “make an account inaccessible for a chosen period of time until the customer is ready to return.”

How to self-exclude

You can reach out via email or live chat, state that you want to implement self-exclusion, and specify a time limit for your break. For instance, you might choose a temporary exclusion period or request permanent account closure.

It’s crucial to ask for confirmation in writing from the bookmaker once you’ve requested self-exclusion. The Gaming Commission of Ghana provides a toll-free line at 0800 454 545 and operates a national self-exclusion programme that licensed operators are required to honour.

Which operators must respect my decision?

Ghana’s betting industry is regulated, controlled and monitored by the Gaming Commission of Ghana under the Gaming Act of 2006 (Act 721). This regulator is responsible for overseeing all games of chance in the country and ensuring that licensed operators comply with the national self-exclusion program.

Operators such as betPawa offer self-exclusion as a standard feature, and Betrankgh says that requests are directed to bookmaker support or sent via email.

Age and Gambling in Ghana

The legal gaming age nationwide in Ghana is 18. Under the Gaming Act, 2006 (Act 721) of Ghana, online and offline betting is regulated by the Gaming Commission of Ghana, and operators are expected to uphold responsible gambling practices, including self-exclusion.

How to make exclusion stick

Self-exclusion works best when combined with other practical steps, such as deleting betting apps, unsubscribing from marketing messages, and installing a blocking extension. Betrankgh also recommends informally enlisting accountability from one trusted friend or family member, and considering professional counsel.

The Gaming Commission’s 2025 annual report records 127 total self-exclusions, with 88 male and 39 female. Many factors are at play in our society’s interactions with gambling and gaming, and it is important to take both structural and personal steps.

Read next

All guides